Cancellation & Refund – Gsports

At Gsports, we always strive to ensure your shopping experience is smooth and satisfying. However, if you are not fully happy with your purchase, we are here to help with a simple and transparent return process.

How to Make a Return?

You may request a return within 15 days from the date of delivery if you are not satisfied with your order.

• A reverse pickup will be arranged by us wherever possible.

• In areas where reverse pickup is not available, we may request you to ship the product back through a reliable courier service.

• For assistance, you can reach us at info@gsportsindia.com to arrange a return.

Please note: Products must be returned in their original condition with all tags intact. Returns will not be accepted if tags are missing or removed.
Shipping charges and Cash on Delivery (COD) charges are non-refundable.
No additional handling fee is charged for returns.

How to Raise a Return / Exchange Request?

1. Visit the Returns section on our website.

2. Fill in the required details in the form.

3. Select the items you would like to return or exchange.

4. Follow the on-screen instructions.

5. Once approved, you will receive a confirmation email with further steps.

Note: For hygiene reasons, boxers, socks, and face masks are not eligible for return or exchange.

Refund & Return Process

• Once your return request is placed, the reverse pickup will be arranged within 2–3 business days.

• Products usually reach our warehouse within 7–10 days.

• After a successful quality check (QC), the refund will be processed as store credit.

• Please note: Shipping and COD charges are non-refundable.

Refunds for Free Product Deals

• Items purchased under promotional offers such as Buy 2 Get 1 Free will be considered as a combo pack (purchased + free item).

• If you wish to return, all items (both purchased and free) must be sent back together.

• Refunds will be issued as store credit or coupon codes after deducting applicable refund charges.

Refunds for COD & Prepaid Orders

• Once your returned product passes the QC, the refund will be initiated within 72 hours as store credit.

• Shipping and COD charges remain non-refundable.

Order Cancellation Policy

• Orders can only be cancelled before dispatch.

• If you wish to cancel, please email us at info@gsportsindia.com with your order number and reason for cancellation before receiving the shipping confirmation email.

• Cancellation requests will be processed on the next working day.

• If the order has already been dispatched, we will attempt cancellation; however, shipping charges will not be refunded.

At Gsports, your satisfaction is our top priority. We aim to make returns, refunds, and cancellations as easy, fair, and transparent as possible.